Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a Facilities Coordinator you will be based out of our Toronto area office and will assist in the facility management of our 56 Ontario DriveTest Centres and various travel points and temporary sites.

If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc.

The Facilities Coordinator will assist in leading and delivering large client and contract-driven operational changes/assigned special projects and ensuring the successful delivery of the Driver Examination Services (DES) contract and Serco Canada Inc as a whole.

Primary Duties and Responsibilities:

Facilities Management:

• Prepare construction cost estimates for leaseholds improvements
• Responsible for overseeing the activities of contractors
• Provides direct oversight for technical, maintenance and building activities within the facilities budget to ensure compliance
• Supports the standard operating procedures for facilities maintenance
• Identify safety hazards within and incorporate the remediation of such hazards to ensure that staff and occupants work in a safe environment.
• Implement, administer, and coordinate safety training program
• Administration of invoices from vendors and contractors as required, including processing of all incoming utilities and renovation invoices
• Respond to and action corrective and preventative work orders, prioritize by urgency,  

Operations:

• Coordinates moves, organizes movers, and arranges for the relocation of furniture and equipment and for a variety of services such as power and communications
• Coordinates purchasing requirements as directed
• Manage the continuous improvement initiatives and operational efficiency gains
• Assists in the supervision contractors and third parties as required

 Health & Safety:

• Ensure that compliance of all laws and guidelines are met as they relate to the operation of the building's infrastructure. Responsible for alerting management of building discrepancies
• Ensures compliance with management responsibilities and participates in the establishment and implementation of processes to identify and eliminate or reduce risks to the safety of Support Office staff and the public
• Ensures that department staff are in compliance with the processes provided for their safety and encourages reporting of any hazards, impacts and risks of which they are aware

Qualifications:

• Understanding of property management function and commercial leasing
• Comprehensive knowledge of maintenance processes
• Knowledge of budget preparation and accruals technique and the management of operating costs
• Understands aspects of project management, construction planning and execution
• Knowledge of building design and construction including architectural, electrical, structural and mechanical
• Critical thinking to identify problems, evaluate alternatives, and recommend effective solutions

Skills / Experience:

• Preferred two to five (2-5) years related experience in Facilities/real estate setting. An appropriate combination of education, training and experience may be considered
• Possession of a valid Ontario Driver’s license and vehicle
• Demonstrated verbal/written communication skills
• Proven record of excellent internal and external customer service
• Good written and verbal communication skills
• Ability to work effectively with wide variety of individuals
• Experience in managing commercial property and accounts
• Experience performing regular inspection of facilities and equipment
• Proficient with computer literate such as Microsoft Word, Microsoft Excel, Powerpoint

Competencies:

• Effective communication skills and ability to work cross functionally within the organization
• Solid business and project management knowledge
• Excellent collaborative leadership and organizational skills
• Stellar internal and external relationship building skills
• Strong degree of integrity and judgment
• Willing to take ownership for the outcomes of projects within scope of responsibility
• Strong planning, coordination, execution and analytical skills
• Proven ability to meet deadlines and changing priorities

Other: 

• Comply with Serco Canada Inc. policies and procedures
• Ability to work flexible and extended hours as required
• Travel as required

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.