Program Director - Facility Management At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity, and fosters equity, respect, and belonging for every individual. While everyone’s place may look a little different, you will find yours at Serco. No matter the role, you will have an impact here and a purpose every day. In this role, you will be:- Responsible for the oversight of property management for multiple facilities and the related operational support for facilities management across the National Capital Region Program. - Oversee Serco’s project team to monitor cost, schedule, and technical performance of operations and projects, while working to ensure...
SUMMARY/PURPOSE: We are looking for a talented and experienced Junior Technical Architect to join our dynamic team. The ideal candidate will play a key role in designing, implementing, and maintaining scalable web applications and IT solutions. As part of the development team, you will collaborate closely with developers and cross-functional teams to deliver top-quality software solutions. Your responsibilities will include providing technical design for new and existing systems, as well as enhancements and upgrades for web-based COTS and custom applications, along with their underlying databases KEY RESPONSIBILITIES:- Defining the system's high-level architecture and design principles- Support the design of IT applications, and systems under the direction of senior technical...
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! We are looking for a dedicated individual with excellent leadership skills to help manage our...
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any...
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any...
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test...
Position DescriptionAre you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting...
** NOTE: WE ARE ADVERTISING THIS POSITION FOR OUR SERCO Asia Pacific (APAC) DIVISION. FOR CONSIDERATION, Contact cassie.walters@serco-ap.com for more information. ** Senior Maritime Warfare Instructor based in Sydney, Australia- Provide high-calibre training in maritime navigation and tactical warfare- Embark on your next adventure outside the Navy and relocate to Sydney, Australia - Generous salary and relocation package available- Veterans encouraged to applyFormer Royal Navy Navigators and PWOs needed for training roles in Sydney - contribute to the Defence Industry in Australia Serco is a place where you can growJoin a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward. We offer lots of headroom...
** NOTE: WE ARE ADVERTISING THIS POSITION FOR OUR SERCO Asia Pacific (APAC) DIVISION. FOR CONSIDERATION, Contact cassie.walters@serco-ap.com for more information. ** Principal Warfare Officer Instructor based in Sydney, Australia- Provide high-calibre training in Naval Warfare- Embark on your next adventure outside the Navy and relocate to Sydney, Australia - Generous salary and relocation assistance available- Veterans encouraged to applyFormer Royal Navy Principal Warfare Officers needed for training roles in Sydney - contribute to the Defence Industry in Australia Serco is a place where you can growJoin a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward. We offer lots of headroom for you to...
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test...
Purpose of the Job:- This role focuses on keeping clients satisfied with the IT services through managing service desk team day to day operations, ensure tickets are resolved and closed in a timely manner, tracking service metrics, and helping lead the professionals responsible for services delivered to clients.- This role is responsible of troubleshooting technical issues, ensuring that service agreements get met and assisting with contract renewal. positive relationship with clients, project management, lead a team, manage conflict, set priorities, and use creativity to find ways to make the service better. Establish Delivery Processes- A key part of the role of a Service Desk lead Analyst is to support Service Delivery Lead in establishing and refine delivery processes. The...
SUMMARY/PURPOSE: - Ownership for ensuring the successful delivery of projects, from inception to completion, while maintaining high standards of quality, efficiency, and client satisfaction.- Ownership of subcontractors providing design and consultancies for project delivery.- Provides business support in areas such as project delivery data management, performance measurement, and management of systems and process changes. - Designing, developing, and implementing reporting tools, dashboards, applications, and solutions to continuously improve project delivery information management.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc. KEY RESPONSIBILITIES:-...
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the...
This role has a starting hourly rate of $26.63! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public...
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test...
This role has a starting hourly rate of $22.95! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records,...
SUMMARY/PURPOSE: - Conducts competitions for supplies and services. Reviews Prime and subcontract documents and correspondence as part of the analysis of incoming bid requests and develops preliminary subcontract terms and conditions. Participates in negotiations with existing or prospective suppliers. Monitors subcontractor performance to ensure cost and technical objectives are being met. Recommends appropriate activities to resolve performance difficulties. Request amendments or modifications to subcontracts as required. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is...
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. 15 Wing, headquartered in Moose Jaw, is the centre of RCAF aircrew training and is comprised of 2 Canadian Forces Flying Training School (CFFTS) and 431 Air Demonstration Squadron (CF Snowbirds) both located in Moose Jaw, SK. The Wing is the principal site of the NATO Flying Training in Canada (NFTC). 15 Wing is responsible for three different aircraft platforms that include: CT-156 Harvard II, CT-155 Hawk, CT-114 Tutor, and any...
SUMMARY/PURPOSE: - Develop, implement, monitor and maintain sustainability programs for large Canadian campuses and properties. Manage projects, collaborate directly with clients, and work alongside a team of junior and senior environment and sustainability analysts in the pursuit of sustainable building initiatives. Experience with Life Cycle Assessment and Embodied Carbon is highly valued. Engage in sustainable or “green” building projects for both existing and new constructions, working with internal and external building design specialists.- Develop, implement, monitor and maintain an 14001 certified environmental management system (EMS) for large Canadian campuses and properties. Ensure harmonization between the ISO 9001 certified QMS and the ISO 14001 certified EMS. Ensure...
This role has a starting hourly rate of $26.63! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public...
This role has a starting hourly rate of $26.63! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public...
This role has a starting hourly rate of $22.95! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records,...
SUMMARY/PURPOSE: - The Portfolio Manager is accountable for all services on the account including safety and security-related matters, client relationship management, risk management, supports governance and execution of service delivery performance measurement processes, manages customer relationship and performance, liaises with corporate support teams to facilitate corporate support matters on behalf of assigned account, people management, project management, and implementation and identification of continuous improvement and innovative opportunities.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc. KEY RESPONSIBILITIES:- Provide day-to-day functional support,...
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the...
Position DescriptionAre you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting...
This role has a starting hourly rate of $26.63! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public...
This role has a starting hourly rate of $26.63! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public...
SUMMARY/PURPOSE: As the Energy Manager the main responsibilities will include the management and implementation of a portfolio-wide Energy Management Projects for a clients corporate real estate and operations portfolio. The candidate will work closely with Facility Managers, Maintenance Supervisors, Project Specialist, Finance, contractors, consultants, and the client. The candidate will require technical expertise in the following areas:- Energy markets and utility rate structures- Energy analytics- Building operations, BAS/BMS Systems (MUST)- Building conservation and demand management- Conducting building energy assessment and energy efficiency measure development- Ability to manage programs from concept inception to implementation- Improve Energy Security through...
Position DescriptionAre you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting...
SUMMARY/PURPOSE: - Responsible for ensuring the efficient management of residential, commercial, and/or industrial properties. The primary goal is to maximize occupancy rates and rental income by implementing effective property management policies and procedures. - Close collaboration with the local management team to execute projects, monitor cost, schedule, and technical performance of component projects and operations, and ensure the ultimate success of the program.- Pivotal in driving the financial success and operational efficiency of our property management initiatives.- Ownership of Expenditure Management and Revenue Collection.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management...
Are you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers. As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting military training for the...
SUMMARY/PURPOSE: The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects of day-to-day operations of the property, including accounting, tenant relations, maintenance and repair, security, landscaping, snow removal, etc. The Property Manager handles tenant complaints and service requests, and preventative maintenance. The Property Manager assists in the preparation of the annual budget, reporting, capital planning and financial performance of the property. Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc. KEY RESPONSIBILITIES:-...
SUMMARY/PURPOSE: - Responsible for ensuring the highest standards of maintenance and operational efficiency within the facility. This role involves overseeing quality control processes, performance metrics, and continuous improvement initiatives to enhance service delivery and client satisfaction.- Exceptional communication skills to effectively interact with customers, users, and various stakeholders in the realm of facility management. Ensure smooth operations and foster positive relationships through clear, professional, and proactive communication.- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc. - Ownership of QMS (Quality Management Systems) and ISO...
SUMMARY/PURPOSE: We are looking for a leader to oversee and liaise with various Indigenous organizations, industry partners and government agencies. The role focuses meeting the commitments for the indigenous participation plan. Engage with indigenous communities and organizations, create indigenous benefits/participation plans, establish indigenous business arrangements and other related activities as required for business development strategies. This individual will develop strategies and plans for partnerships / teaming arrangements with Indigenous organizations and community-based groups. They will also Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System KEY...
This role has a starting hourly rate of $22.95! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records,...
SUMMARY/PURPOSE: - Owns the delivery of Property Management Services through a Planning Team, Portfolio Managers, Custodial & Facility Managers and Helpdesk management.- Owner of Service Delivery Management SLA & KPIs, P&L ownership of portfolios.- Performance Management of directly delivery teams & subcontractors.- Manage assets in the public sector, supporting occupiers to achieve objectives while ensuring facilities operate in alignment with government priorities and mandates.- Exceptional communication skills to effectively interact with customers, users, and various stakeholders in the realm of facility management. Ensure smooth operations and foster positive relationships through clear, professional, and proactive communication.- Leverage Serco’s services to maintain an...
Serco-Canada is looking for in-house Legal Counsel to be based out of Ottawa Canada and report to our Associate General Counsel. The position of Legal Counsel will provide legal and business support for the day-to-day initiatives and long-term strategies of the company in Canada, with a focus on government contracts, commercial leasing, asset/facility management, and/or real estate. This includes collaborating to ensure all business activities are conducted in compliance with applicable laws and regulations. In this role you will: - Support bidding activity and the administration of government contracts at the Federal, provincial, and municipal levels of government in Canada.- Negotiate and prepare a variety of complex agreements including government contracts and commercial...
SUMMARY/PURPOSE: - Conducts competitions for supplies and services. Reviews Prime and subcontract documents and correspondence as part of the analysis of incoming bid requests and develops preliminary subcontract terms and conditions. Participates in negotiations with existing or prospective suppliers. Monitors subcontractor performance to ensure cost and technical objectives are being met. Recommends appropriate activities to resolve performance difficulties. Request amendments or modifications to subcontracts as required. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is...
This role has a starting hourly rate of $26.63! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public...
This role has a starting hourly rate of $22.95! Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking...
This role has a starting hourly rate of $26.63! If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. Driver Examiners are based out of one of our 56 DriveTest Centre locations. Bring your expertise and customer service skills Serco Canada Inc. where challenging and rewarding job opportunities await you! Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which supports their DriveTest Centre operations, providing customer information and assisting members of the public...
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test...
Join Serco in Ottawa, Ontario, Canada as we expand our work in the National Capital Region (NCR) to support Public Services and Procurement Canada (PSPC) through its Real Property Services (RPS) Branch. Public Services and Procurement Canada (PSPC) through its Real Property Services (RPS) Branch provides federal departments and organizations with affordable, productive work environments and a full range of real property services, including workplace solutions, property and facilities management, portfolio and asset management, project management and delivery, technical services, and real estate services. Under this work Serco will manage 28 buildings in the National Capitol Region from 2025-2028, increasing to 359 buildings in 2028. This work will require a dedicated team of...
As the Employment Services Manager you will manage a caseload of Service Providers who deliver Employment Services on behalf of Serco: supporting, developing and challenging service delivery partners to meet and exceed performance targets and maintain contract compliance in the pursuit of Customer Service Standards and Key Performance Indicators. You will build strong, collaborative working relationships with supply chain partners; advise and guide; build realistic pipeline reporting; challenge and address under-performance and non-compliance. You will regularly review the supply chain to ensure it is fit for purpose and has the capacity to meet performance targets. You will identify and source new supply chain partners, to support areas of under-performance. You will work with External...
Are you seeking a hybrid opportunity working in a fast, team based, multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customer, Serco has a great opportunity for you! This position is located in Victoria, British Columbia.This position is contingent upon your ability to obtain/maintain a Canadian Security Clearance (Reliability / Controlled Good or higher).The Sr. Naval Architect works with less experienced and more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.You will be part of a member team or...
Position DescriptionAre you a self-starter always thinking of better ways to do things? Are you looking to be part of a dynamic team focused on providing top-quality services to customers? If yes, please keep reading! As a member of Serco’s dynamic team, your expertise and collaborative skills will make a positive impact towards our military defense and safety of our soldiers.As the Royal Canadian Air Forces’ prime service provider at 5 Wing Goose Bay, Labrador, our team delivers comprehensive air operations, emergency services, logistics and engineering expertise to the Department of National Defence. We work on behalf of DND’s “no fail” mission at Goose Bay: supporting NORAD operations for the projection of air power on the north and northeast coasts of Canada, while supporting...
Are you seeking a hybrid opportunity working in a fast, team based multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customer, Serco has a great opportunity for you! This position is located in Victoria, British Columbia.This position is contingent upon your ability to obtain/maintain a Canadian Security Clearance (Reliability / Controlled Good or higher).The Senior Naval Architect works with less experienced and more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.You will be part of a member team or...
Are you seeking a remote opportunity working in a fast-paced team based multi disciplined environment, while collaborating with others, the Designer will contribute to the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat design/fabrication. Serco supports multiple customers including shipyards in developing 3D Product Models and detail ship design leading to construction and ultimately delivery of ships. You will be part of a member team working for a Design Lead that works closely with the customer and other Serco teams to deliver quality systems. In this role you will: Contribute to the creation or revisions of 3D or 2D functional or detail/production models or drawings for ship, vessel and boat...
Are you seeking a fast, team based, multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customer, Serco has a great opportunity for you! This position will be located in Victoria, British Columbia. This position is contingent upon your ability to obtain and maintain an active Reliability Status Level Clearance.The Jr. Marine Engineer receives technical guidance and training from the more experienced technical staff to which the individual is assigned and applies basic knowledge of marine engineering and mechanical engineering to perform routine analyses and prepare basic engineering systems such as fluid systems, propulsion systems, auxiliary systems, HVAC systems, and electrical systems in support of the design of...
Are you seeking a role in a fast, team based, multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commercial customer, Serco has a great opportunity for you! This position will be located in Victoria, British Columbia. This position is contingent upon your ability to obtain and maintain an active Reliability Status Level Clearance.The Junior Naval Architect receives technical guidance and training from the more experienced technical staff to which the individual is assigned and applies basic knowledge of naval architecture to perform routine analyses and prepare basic naval architectural deliverables in support of the design of ships, craft, and other floating structures.You will be part of a member team working with more...